Firstly, and most importantly, we want you to LOVE all of our products, so if you have any concerns or queries what-so-ever, please drop us a line and we'll be happy to help!
 
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Read on to find out some of the information to Frequently Asked Questions/FAQ's
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Downloadable Items​
​Upon purchase, an email will be sent directly to your inbox providing a link to download the specific digital file.  
These files can be found in your downloads and then saved to your desktop, homepage or files for safe keeping.  These files can be accessed as often as you choose but the link is only valid for 30 days. After this time, it will not be possible to reactivate so PLEASE be sure to download as soon as you can.
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Audio FIles
For audio files, we have discovered that it is possible to import audio files to apps such as Spotify. And, it is even possible to create a 'Sound Healing or Project Recalibrate' play list in order to keep all your sound healing and subliminal files in one simple, easy to access place.   Yay!
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Word Art Files
These files will come to you in a Zip file format.  Inside the zip file are a series of different ratios 2:3, 3:4, 4:5, 5:7 (A5, A4, A3 etc) and 11:14.  Simply click the link provided in the email and save to a safe location in order to print at home or upload to a professional printing service.  
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Refunds and Returns
​​​​Due to the nature of our products being of a downloadable, returns, exchanges or cancellations are unfortunately not accepted. 
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For Soul Realignment Sessions, please email us within 24hrs of purchase should you wish to change your mind and we will not proceed with the session.
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Privacy - Please rest assured that we will never share your details with anyone.
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